Have you ever checked your browsing history on your Amazon Account?

Have you ever checked your browsing history on your Amazon Account

Have you noticed product promotions from Amazon are based on where you were looking for previous day? This approach of Amazon to email is strongly centred on data and understanding the customer. I personally don’t see the point of seeing an email based on product I was looking for last week. But again it could be a nice reminder for others to make a purchase.

Screenshot above shows my browsing history which I can delete if I want to. This is the key for Amazon to find out what I like. If you don’t like Amazon to remember your behaviour there is an option to turn off. Saying this I have seen complaints – “I’ve turned off browsing history……. I’m still bombarded by emails from Amazon…” (Follow complete discussion).

If you are selling products across the range, you can learn the Amazon way with some sort of tools (CRM) in place which can learn browsing behaviour of your visitors and trigger email based on what they are interested in for better conversion.

Advertisements

About DaytodayEbay

Multichannel Sales Channel Expert - eBay, Amazon, eBid, Pixmania, PlayTrade | Advanced specialist training for businesses of all types and sizes

Posted on May 9, 2013, in eCommerce and tagged , , , . Bookmark the permalink. Leave a comment.

Comment

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s